Instructions for appealing early childhood education decisions

If you are dissatisfied with the early childhood education decision you received, you can apply for a correction to it from the cultural and welfare board of the city of Riihimäki. Submit the request for correction to the early childhood education office of the city of Riihimäki, where it will be assessed whether it is possible to correct the decision according to your request.

If the early childhood education office does not correct the decision that is the subject of a correction request with a new decision, the early childhood education office submits the request to the education and welfare board of the city of Riihimäki.

You can submit the correction request by post or bring it to the early childhood education office. If you want to make sure that the rectification claim has arrived, request an acknowledgment of the rectification claim's arrival from the early childhood education office.

Postal address: City of Riihimäki, Early Education Office, PO Box 125, 11101 Riihimäki. Visiting address: Etelainen Asemakatu 4.

By what date must the rectification claim be made?

The rectification request must arrive at the early childhood education office of the city of Riihimäki within 30 days after you have been informed of the decision. The rectification request must be received by 15.00:XNUMX on the last day of the deadline. If the last day is a holiday, the application can still be submitted on the next business day. You are considered to have received information about the decision no later than the seventh day after the decision has been mailed to the address you provided. If the decision has been delivered to you electronically, you are considered to have received information about the decision on the third day after the information about the decision has been sent by e-mail.

Indicate the following items in the rectification claim

• Which decision are you applying for correction?
• What correction do you require to the decision and on what basis?
• Your data (name, social security number, address and phone number)
• Date and signature
• Attached are the documents you refer to in your claim for correction
• Adjustment requirements instruction pre-school education.

If you are not satisfied with the decision you received about your claim for correction, you can apply for a correction to it from the Regional Administrative Office of Southern Finland. A claim for rectification can be made by the person affected by the decision, or by a party whose right, obligation or interest is directly affected by the decision.

Send the correction request by post to the Southern Finland Regional Administrative Office, PO Box 1, 13035 AVI or electronically the agency's security email via (maximum size of attachment files 50 Mb).

By what date must the rectification claim be made?

The rectification request must be received by the Regional Administrative Office of Southern Finland within 14 days after you have been informed of the decision. If the rectification claim has not been submitted within the deadline, the rectification claim will be left unexamined. The request for correction must be received on the last day of the deadline before the end of the opening hours of the Regional Administrative Office of Southern Finland. If the last day is a holiday or Saturday, the application can still be submitted on the next business day.

You are considered to have received information about the decision no later than the seventh day after the decision has been mailed to the address you provided. If the decision has been delivered to you electronically, you are considered to have received information about the decision on the third day after the information about the decision has been sent by e-mail.

Indicate the following items in the rectification claim

• Which decision are you applying for correction?
• What correction do you require to the decision and on what basis?
• Your information (name, social security number, address, municipality and phone number)
• Date and signature
• What attachments are needed for the rectification claim

Attach to the rectification request the decision to which the rectification request applies. Also attach the documents you refer to in your claim for correction.

• You are unsure whether you have properly received early childhood education services.
• As a parent, you wonder if your child will get the services and support they need
  in early childhood education.
• In your opinion, an early childhood education worker or his supervisor has acted
  inappropriately.
• You do not understand the decisions, contracts or calculations made for you.
• You are using private early childhood education services, and you are thinking about your own position.
• You want unbiased information about the application of laws.
• You want to know about your rights as a customer and the processing of your personal data

The duties of the social affairs officer are stipulated in the Act on Patient and Social Affairs Officers
(739/2023) in section 8, subsection 2. The law has entered into force on January 1.1.2024, XNUMX

You can contact the social affairs officer:

By phone:
phone 03 629 3210, as a rule, Mon, Tue, Wed and Thur from 8 am to 12.00 pm. There are no phone hours on Friday.

By email:
satu.loippo(at)omahame.fi

Information securely electronically:
Please do not send customer or other confidential information via regular e-mail.
You can start sending secure email to Oma Häme at https://secure.omahame.fi/

By letter:
Social affairs officer
Kanta-Häme welfare area
K-HKS, Hämeenlinna unit, C building
Parantolankatu 6
13530 HÄMEENLINNA

Please note that it may take a few days to respond due to e.g. trainings, holidays or other absences. The appointment is always agreed separately.