Safety and preparedness

The most important e-mails and telephone numbers of the city of Riihimäki can be found in a summary Contact usfrom the page. You can search for contact information by name, title, industry, task or keyword.

In an emergency, you should always call 112.

From the website of the Häme Police Department you can find phone numbers and information about the opening hours of the police department.

Kanta-Hämee is served by the national emergency number 116 117. Always call the toll-free number 116 117 before you consider applying to the emergency room. If there is a queue on the line, you can choose the callback option, in which case the emergency assistance will call you back as soon as possible.

In an emergency, however, always call 112!

Social and crisis emergency, Oma Häme

Oral and dental emergency, Oma Häme

Health care emergency room, Oma Häme

Riihimäki Water is a water supply company owned by Riihimäki. Riihimäki Vede has a 24-hour emergency service in case of emergencies. Error messages

Caruna Oy is the electricity network company in the Riihimäki area. You can look From the disturbance map of Caruna current power outages. If necessary, you can report a power outage On Caruna's Power outages page. You can also order free power outage messages to several phone numbers or e-mail addresses according to the instructions on the page.

Notification of street light faults Through the feedback service of the city of Riihimäki.

The goal of preparedness and contingency planning is to support the city's strategy, to create a safe living environment, to manage the municipality's service production as smoothly as possible in all conditions, to manage disruption situations and to recover from them.

Being prepared for various disruptions helps to cope with situations. By preparing, the city ensures that the services and decision-making that are important to the municipality's citizens work even in normal times of disruption and exceptional conditions.

During disruptions, there may be interruptions in services, but the aim is for services to return to normal as soon as possible.

The emergency plan of the city of Riihimäki describes how to prepare for disruptions and exceptional conditions, and defines, among other things, practical operating models for disruptions, who is responsible for the activities and how the activities are managed.

The contingency plan has been updated by the city government in the fall of 2022 and its up-to-dateness is checked every two years.

The city's preparedness is led by the mayor. The city's preparedness group is operated by the emergency management group. In addition to the city's management team, other experts are invited to the management team for disturbance situations.

Rescue plans have been drawn up for all properties in the city.

Communication is part of managing a crisis situation, and the responsibility for communication lies with the actor managing the situation.

In a crisis situation, the city's communication is managed by enhancing well-functioning, tried-and-tested and
reliable normal communication practices and channels.

In connection with possible disruptions, the city communicates the development of the situation on the website, social media channels and with the help of the media.

The main principles of crisis communication are: initiative, speed, clarity, reliability and dialogue.

The goal of crisis communication is:

• ensure the safety of people,
• to secure the readiness and reputation of the organization's operations,
• to inform about arrangements concerning services,
• ensure that the public has a truthful picture of the situation and
• to anticipate potential emerging crises and prevent them if possible or
  prepare for them as well as possible.

• bottled water, juices and juice soups
• fresh fruit, vegetables and root vegetables and canned goods
• bread, crackers, rice cakes, breadcrumbs
• cereals, muesli, flakes, nuts, seeds
• dried fruits such as raisins, plums, dates
• jams, purées
• milk and herbal drinks that can be stored at room temperature
• canned fish, meat and beans
• snack bars, cookies, chocolate, chips
• Remember to take into account special diets and reserve food for pets as well!

• containers with lids for storing water
• battery operated radio and batteries
• flashlight
• iodine tablets (note: iodine tablets may only be taken as instructed by the authority)
• medicines and hygiene supplies - note the necessary prescription medicines
• duct tape or plastic wrap

Did you know that home equity is also used if the situation requires moving to a civilian shelter? Residents must bring their own food and personal items with them, among other things.

Get to know Kotivara and test your own readiness (link opens in a new tab)

Preparing in advance and also ensuring your own comfort make winter power outages more pleasant. A preparedness walk is one way to ensure that every member of the family can easily find the things they need in the event of a power outage. A power outage can happen even when the child is alone at home.

Read tips for preparedness walking here!

Today, information security is everyone's everyday life. Data security includes, for example, data encryption, backup, and the use of a firewall, anti-virus program, and certificates.

Protect your online connection, log in securely, create a secure password for services and protect your money.

You can find more information about all of these in preparation from the 72tuntia website.

An infectious disease is, for example, caused by a virus, bacteria, parasite or fungus. Among infectious diseases, the most common are various respiratory infections such as influenza, coronavirus or common colds, as well as various intestinal infections.

An epidemic is a disease that infects a large part of the population of an area.

Pandemic, on the other hand, means an epidemic that spans continents.

More information from the preparedness 72 hours page.

Getting to know yourself and practicing new skills are key factors in strengthening mental crisis resilience. By striving to understand yourself, building healthy routines, acquiring the necessary knowledge and skills, and maintaining a sense of community, you can increase your ability to survive and adapt in difficult situations.

How can you improve mental resilience before a crisis?

Self-care and routines

• Sufficient sleep, a nutritious diet and regular exercise promote physical health and positive mental health.
• Creating routines in everyday life makes it easier to maintain them even in disruption situations and crises.

Material preparation

• Get household supplies and other necessary supplies. Knowing that you have useful supplies at the ready gives you more confidence in your own ability to survive.

Knowledge and skills

• Preparation is not only supplies, but also knowledge and skills. Gaining knowledge and accepting that difficult situations can happen will help prepare you mentally.
• By practicing preparedness skills, you improve your own abilities to cope with different situations. Different organizations offer a lot of courses that you can use to improve your own skills.

See for example:

• National Defense Training Association (MPK), for example the Everyday Safety course
• Women's Contingency Association, for example, the Surviving electricity course
• Save the Children, for example Encountering a child in crises
• The Central Finnish Rescue Association (SPEK), Initial firefighting training
• Finnish Red Cross (SPR), First aid courses
• Voluntary rescue service (Vape)

More info from the 72-hour website.

In dangerous and emergency situations, the authorities warn the population of imminent, imminent danger with a general danger sign and a danger bulletin. General danger sign is given via outdoor alarms or mobile alarms installed in vehicles outside built-up areas.

• A common danger signal is a one-minute rising tone (7 seconds) and a descending tone (7 seconds) or a warning given by announcing
• The danger pass sign is a one-minute steady beep. It signals that the threat or danger is over
• The trial token is a 7-second steady sound (first Monday of every month at 12:00)

You hear a general danger sign, do this

1. Go inside
2. Close doors, windows, vents and ventilation
3. Turn on the radio and calmly wait for instructions
4. Avoid using the phone (including calling 112) so that the lines are not congested
5. Stay inside
6. Do not leave the area to avoid danger on the way

Taking shelter indoors and acting according to the instructions in a dangerous situation is the first and usually sufficient method of protection. Everyone should recognize a common danger sign and know how to act correctly after hearing it.

A general danger sign is always accompanied by a danger notice

The danger notice is read on all radio channels and, if necessary, shown on page 3 of YLE, MTV112 and Nelonen text TV and in television programs as running text at the top of the screen. The purpose of the hazard notice is to warn of a dangerous event and give action instructions.

The duties of the authorities include maintaining the population's basic care and society's ability to function, as well as protecting the population if necessary. The rescue service, as one of the internal security authorities, is on duty 24/7. People living in Finland can sleep peacefully at night.

Sheltering in population shelters is not the first measure in many situations, but the population is always primarily moved to a safer area.

If there was a need to protect yourself, the authorities would provide instructions on the required measures separately for those buildings and properties that do not have their own civil protection. Measures can include, for example, sheltering inside or building temporary shelters.

The protection is based on population shelters for large properties (apartment buildings, schools, workplaces). The protection can also be shared by several buildings. The owner of the building is always responsible for public protection.

Information about population shelters

The Kanta-Häme rescue service takes care of accident prevention, rescue operations and emergency preparedness and first aid in its area.

You can find more detailed information about the Kanta-Häme rescue service and its operations and services From the website of the Kanta-Häme rescue service.

In a gas hazard situation and a radiation situation, a general danger sign is given.

Gas hazard

If you are already indoors and smell gas

• Press a wet cloth in front of your mouth and breathe through it
• Move and stay on upper floors if possible
• Calmly listen to the radio and wait until the danger is over

If you're outside and can't get in

• Aim for a crosswind from under the gas cloud
• Go as high as possible, for example on top of a hill
• Use a wet cloth, grass, peat or moss in front of your mouth and breathe through it

Radiation hazard

The radiation situation is constantly monitored throughout the country. Even very small changes in the radiation situation are detected immediately and reported immediately.

1. Go indoors. Seal the doors, windows, vents (tape, towel, clothes) and close the air conditioning. You prevent the radioactive substance from entering the interior. Go to the central parts of the building/apartment. A sealed and windowless cellar built underground has the best protection.
2. Be prepared to take an iodine tablet. Only take an iodine tablet when instructed by the authorities, which you hear on the radio or television. Iodine tablets prevent the accumulation of radioactive iodine in the thyroid gland, but they do not provide any other protection against radiation. Be prepared by getting them in advance at the pharmacy. You can't/can't go out to pick up iodine tablets in a dangerous situation anymore.
3. Protects water and food - also for animals. Pack food in tight containers or plastic bags. Move tightly packed foods to the refrigerator or freezer, as they effectively protect against radioactive dust. Also protects the animals' food, feed storage and water
4. Read, listen and search for additional instructions and follow the media
5. You can get additional instructions, e.g. from the rescue authorities, the police, the Ministry of the Interior, the Radiation Protection Center, generally from all media, e.g. radio, television, the Internet, from pages 868 (Rescue operation) and 867 (Radiation safety pages) of Yleisradio text TV.
6. Be wary of social media posts and verify their origin.

Gotta go out - right?

Think carefully, do you absolutely have to go out? If you end up with this solution, wear a close-fitting outfit that covers the entire body, covering the skin. Use e.g. rain clothes. Use a respirator, towel, paper to prevent radioactive particles from entering the lungs. When you return, rinse the rain gear already outside (if possible). Take off all your clothes when you enter the hall, close the hall and proceed to wash thoroughly.