Welcome to Oma Häme!

ATTENTION! This text is from 2023. Please check for up-to-date information. on the website of Oma Häme.

From the point of view of the people living in Riihimäki, many things will remain the same, even though the Oma Häme welfare area will organize social and health services for all residents of Kantahämäki as well as rescue and first aid services from January 1.1.2023, XNUMX.

The welfare area consists of 11 Kanta-Häme municipalities: Forssa, Hattula, Hausjärvi, Humppila, Hämeenlinna, Janakkala, Jokioinen, Loppi, Riihimäki, Tammela, Ypäjä.

The phone numbers of the staff and services have not changed, but the email addresses of the staff are now in the format firstname.surname@omahame.fi.

Services will continue as before: you can do business at the same locations as before. As a rule, customers and patients are served by the same familiar professionals, at a familiar health center or social care services. Specialized medical care services are also still available in the same places.

Ten questions about Oma Hämee

1. How can I book an appointment with a health center doctor or move an already arranged appointment? I would like to call, are the phone numbers the same as before?

The result area supervisor Auli Anttila says that the phone numbers are the same as before, and a callback service is in use.

Team 1 phone 019 758 5950
Team 2 phone 019 758 5841
Team 3 phone 019 758 5813
Team 4 phone 019 758 5800

2. Will my personal doctor and personal nurse change due to the change in the health center? Will the health center's appointment booking services and their phone numbers change?

Results area head nurse Auli Anttila answers that the same nurse-doctor working pair and team still serve the residents of Riihimäkä. Appointment booking will not change in any way either.

3. Where is the health center emergency now? Does Oma Häme affect ward positions after the emergency room and how?

Result Area Senior Nurse Auli Anttila says that the primary care emergency is still at Riihimäki Hospital, Kontiontie 77. Pulssi treats urgent patients, i.e. residents of Hausjärvi, Lope and Riihimäki who require treatment and examination within 1–3 days.

Ward places are used flexibly in the Kanta-Häme area, just like until now. That is, if there are no vacancies in Riihimäki hospital, the patient can be referred to the Hattula or Forssa departments. Of course, the primary aim is to arrange a place from those close to the patient's hometown.

4. Does school health care for school children work as before?

Health nurse Veera Nurmo-Jousmäki says that Oma Häme is now also responsible for school and student health care, but there have been no changes in operations. The same school health nurses help children and young people in educational institutions as last year.

5. Do all payments for social and health services remain the same in Oma-Hämee? Do the accounts change?

Project manager Terhi Pohjavirta says that e-invoice or direct payment contracts do not automatically transfer to the welfare area. Renewal of the contract is the customer's responsibility.

The first customer invoices are sent by post in the beginning of the year as paper invoices. The invoice contains a reminder to conclude a new direct debit and e-invoice agreement. You can ask the invoicing service unit for more information about the changes.

It is worth noting that social security fees can no longer be paid at municipal service points.

6. My tooth was chipped, where do I book an emergency appointment?

Laura Nikkarila, revenue area director of oral healthcare, says that oral healthcare in the Riihimäki region uses the same appointment booking phone number as before, phone 019 758 5650.

7. I am pregnant. Can I give birth in Hyvinkää or do I have to go to Hämeenlinna?

Local director Tea Hansson says that the council's operations in Riihimäki will continue as before. Customers can still choose where they give birth.

8. Where can I find up-to-date information about the welfare area?

Results area manager Auli Anttila says that information is constantly updated on Oma Häme's website omahame.fi. In addition, all the information can be found on the website of the Riihimäki regional health center or the city of Riihimäki during the spring.

Information about current social care services can also be found on the Lope and Hausjärvi websites. Of course, the employees guide their customers in using the services as before.

9. Where can I give feedback on the services of the welfare area?

Results area supervisor Auli Anttila replies that feedback on the services can be given directly to the employee or via Oma Häme's feedback channels by e-mail at palaute@omahame.fi.

10. Which social and health services will still be managed by the city of Riihimäki?

Area manager Auli Anttila says that as the host municipality, the city of Riihimäki organizes environmental health care, i.e. health monitoring and veterinary care services for the municipalities of Hausjärvi, Lope, Riihimäki and Forssa region.

Other social and health services have been transferred to the responsibility of the welfare area.

Reija Ypyä