The city is obliged to compensate for damages caused to public areas if the city has neglected its maintenance obligations. The city is also liable for compensation if it has caused damage to persons or property through its own actions. The damage must be reported by phone immediately after the incident to maintenance and outside office hours to the person on duty.
Applying for a compensation claim
The person who suffered the damage must fill out a claim application at the Riihimäki City Customer Service Center, under General areaThen select the correct form, personal injury, or vehicle and property damage.
Please note when completing your claim:
- Contact information, including that of any other parties
- Time and place
- Weather conditions, or anything else that was part of the event
- Verbal description of the event
- Add photos of the scene of the accident and damaged property
- Euro-denominated claim
- Attach any receipts
- Attach any medical certificate
- Has the accident been reported to the police or rescue authorities?
You can from this link to the online service.
The city will not compensate for damage without proven costs, and will not pay any costs that may arise in advance. The city will compensate for material damage either financially or by repairing damaged structures. Compensation applications are processed by the city's technical department, which, if necessary, requests a statement on the damage from the insurance company. The applicant may be asked for additional information on the damage by the city or the insurance company. A statement from the insurance company is always requested for compensation for pain and suffering and for compensation claims for permanent disability. A decision is made on the basis of the compensation application and the statements as to whether the damage will be compensated.